Making a difference (and winning an award)

Making a difference (and winning an award)

An award-winning chatbot brings joy to fundraising

Working with organisations that are making a difference in their chosen fields is always a bonus. And when one of those projects wins an award, the satisfaction doubles.

This week we won the Cloud for Good category in the Microsoft NZ Partner Awards for our work with the Breast Cancer Foundation New Zealand (BCFNZ). This important Kiwi charity is on a mission to push new frontiers in early detection, treatment, and support of breast cancer.  

With the help of FAQ Bot, BCFNZ supported an amazing 3,000 fundraisers with their flagship Pink Ribbon fundraising drive. Importantly the BCFNZ team was able to achieve even more than they imagined, as their bot saved them around 250 hours of work over the ten-week campaign. With minimal help, the BCNZF team set up FAQ Bot to answer the fundraisers' most frequently asked questions easily and quickly. Since the campaign finished, FAQ Bot has been rolled out to support other campaigns.

FAQ Bot is a product developed by Theta. Theta's CEO, Rob Lee, says:  

"Everyone knows what a great job the Breast Cancer Foundation NZ does. It is such an admired organisation. That our FAQ Bot was able to make a difference to their Pink Ribbon Breakfasts gives us deep satisfaction. Winning a Microsoft Cloud for Good Award for our work with them is recognition for our teams' dedication and personal investment to make this an extra special project. It's a great end to our year and a great feeling to know that we're helping improve fundraising for the foundation that continues to make a real difference to Kiwi lives."

We’re always delighted to help our customers achieve even more than they imagined. If you’d like to see your own FAQ Bot in action, take a free 30-day trial here.

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