The most effortless way to automate support

Knowledge Base

AI chatbot, live chat and help pages in one platform.
Accelerate ROI with time-saving design and tools.

NEW - Try FAQ Wizard (our new GPT-powered Q&A content assistant)!

Quick set up. No credit card needed.

Just some of our customers

Tours

Let’s get interactive - take a tour of FAQ Bot

Interact with the essential parts of FAQ Bot to see how they come together to make support magic!

Setting up a chatbot
Follow the setup to make a chatbot in 6 steps. No coding or complicated decision trees needed.
GPT-powered Q&A
Create content for your chatbot using GPT. Boost your chatbot setup and maintenance with GPT-powered Q&A.

Easy, quick and effortless

Support, sell, engage
Do it all with FAQ Bot

Easily answer customer questions, 24/7 with your chatbot and FAQ pages website. Plus: capture leads, raise tickets, connect to live chat and other systems...
Quick to set up and easy to maintain

Explore scenarios

Hellooo! I'm an example of how you can encourage your customers to interact with a chatbot

How busy was your bot?

Users

New vs Returning Users

Total users

What languages were used?

Live Chat triggers and acceptance

451
live chats triggered
49.7
%
% accepted by agent
16.6
%
% accepted by user

How it works

Solutions for content creators

You don’t need to be a technical developer to create a chatbot with FAQ Bot. All it takes to get started is a question and an answer. And then another question. And another answer. No complicated flows or path builders, just feed in the knowledge you already have.

Microsoft-powered AI helps match your customers’ questions with the right answer.  And it’s quick and easy to build and train your knowledge base using the questions your customers ask.

Fully customisable

Your chatbot, your way

Create a branded chatbot that looks great and works seamlessly with your website - in minutes. Start with a template or with your own colours and logo.

Bot styling
Your bot, your way
Bot widget blue

Automation at scale

Why FAQ Bot?

Always on

FAQ Bot automates conversations with customers and prospects all day, everyday.

Free GPT tool

Accelerate your Q&A creation using our free GPT content assistant.

Enterprise level security

Built on Azure, your chatbot and knowledge base are protected from external threats at all times.

Advanced analytics

No more guesswork. See the real questions asked and adapt your messaging to match.

Integrates with

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Need to accelerate your Q&A development?

Powered by GPT AI, FAQ Wizard creates Q&A from your documents. You edit and approve for accuracy to remove any ‘hallucinations’.

Start now for free