Simplest, friendliest way to automate support

Knowledge Base

Make the most of every conversation
Help pages, chatbot and live chat in one platform

Integrates with

Simple powerful platform

Support, sell, engage
Do it all with FAQ Bot

Instantly answer customer questions, 24/7 with your chatbot and FAQ pages website.
Plus: capture leads, raise tickets, connect to live chat and other systems... do it all with FAQ Bot!

Explore scenarios

Hellooo! I'm an example of how you can encourage your customers to interact with a chatbot

How busy was your bot?

Users

New vs Returning Users

Total users

What languages were used?

Live Chat triggers and acceptance

451
live chats triggered
49.7
%
% accepted by agent
16.6
%
% accepted by user

How it works

Designed for content creators

You don’t need to be a technical developer to create a chatbot or FAQ web site with FAQ Bot. All it takes to get started is a question and an answer. And then another question. And another answer. No complicated flows or path builders, just feed in the knowledge you already have.

Microsoft-powered AI helps match your customers’ questions with the right answer.  And it’s quick and easy to build and train your knowledge base using the questions your customers ask.

Fully customisable

Your chatbot, your way

Create a branded chatbot that looks great and works seamlessly with your website - in minutes. Start with a template or with your own colours and logo.

Bot styling
Your bot, your way
Bot widget blue

Automation at scale

Why FAQ Bot?

Always on

FAQ Bot automates conversations with customers and prospects all day, everyday.

Manage loads

​It's like having an extra sales and customer success team ready to go whenever you need.

Enterprise level security

Built on Azure, your chatbot and knowledge base are protected from external threats at all times.

Advanced analytics

No more guesswork. See the real questions asked and adapt your messaging to match.

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