March 15, 2023
GPT for content creation: How to write Q&A using FAQ Wizard
Containing a practical example, this post shows how to create high quality Q&A in 4 steps.
Automated, engaging service and support for your customers, at scale
FAQ Bot makes it easy to resolve more than 80% of customer inquiries instantly, with an AI-powered chatbot.
Use FAQ Bot to guide your customer through your tracking process and send real time order or delivery updates – in chat.
Boring and repetitive work is neither productive nor satisfying. Our customer service chatbot offers some relief, freeing agents to work on high-value inquiries that could use a human touch. You can even automate the handover from chatbot to agent with FAQ Bot’s built-in live chat feature.
Customers love FAQ Bot’s simplicity. It's fast and easy to answer your customers’ questions with the latest, best information. Your knowledge base is structured in an intuitive way, based on simple question and answer pairs. There’s no complicated tree structure to navigate, and no conversational dead ends.
Suddenly seeing lots of customers asking questions about login issues? By providing real-time access to customer questions, chat analytics can alert you to a developing issue, or highlight a usability problem that may have been missed in testing.
FAQ Bot’s rich voice of customer data is also great for spotting gaps in your knowledge base, and generating ideas for content, services and solutions that will meet the existing needs of your customers. Super handy!
Deploy the same chatbot on multiple websites and on Facebook Messenger. Wherever your customer choose to chat, an FAQ Bot can answer their questions.
You can also use your chatbot’s knowledge base to automatically generate browsable, searchable help pages for your website.
Automatic help pages for your website, powered by FAQ Bot.
A single chatbot for all your channels - web, mobile, Facebook Messenger and more.
Use welcome engagements to highlight the questions that are most frequently asked, and make it even easier for your customers. All they have to do is push a button to get their question answered. Job done.
A chatbot welcome is also great for letting your customers know about a live issue like a system outage, weather event or other emergency situation. Because it’s fast and easy to update your FAQ Bot, you can quickly make relevant information available to your customers.
Powered by GPT AI, FAQ Wizard creates Q&A from your documents. You edit and approve for accuracy to remove any ‘hallucinations’.
Start now for free