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March 4, 2020

COVID-19 (coronavirus) & customer service – how chatbots and live chat can help

The COVID-19 coronavirus situation creates increasing demand for information. Chatbots can help you respond quickly and consistently.

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September 19, 2019

Microsoft Engaging Customers Award: finalist for second year running

​Microsoft NZ announced its Partner Awards finalists this week, with FAQ Bot again making the shortlist in the Engaging Customers category.

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