Answer more community questions faster, without growing your team

Set up and manage a self-service knowledge base for students and families that prefer to consume content without engaging directly.

Speedy, easy to use knowledge management platform

Offer live chat for complex questions.

Knowledge Base

Deliver great service 24/7

Make the most of every conversation

Wherever they are, whatever they need, FAQ Bot makes it easy to provide your customers with automated, instant support at scale.

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Multi-channel customer service

Deploy the same knowledge base on multiple support channels for even greater ROI.

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Engagement modules

Target messages based on where and when your customers ask questions, for maximum relevance and engagement.

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API Integrations

Connect FAQ Bot to the tech you already use to create personalised customer experiences.

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Trusted by organisations large and small to automate customer support


See what our customers say

Get up & running fast

“Our overall experience with FAQ Bot has been great! We now have another employee to handle things while we focus on the more technical stuff!

The analytics are beneficial and give us an insight into what’s been doing each month.”

Instant answers to 80% of questions

"With a social media team of two, it could take up to 24 hours for someone to get a response to their question. Now they can get an immediate response, and we know that Tohu can answer 80% of the most common questions. So the team can spend time answering the specific questions, and doing more of the strategic things for our Facebook channel rather than answering the same straightforward questions repeatedly."


Try FAQ Bot now

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