ProductResourcesAboutCustomersPricing
Log in

Solutions

Customer service
Automated support at scale
Marketing
Engagement and conversion
Digital employee
Always-on capability
Conversational HR
Support your team
Live chat
Escalate on-demand
FAQ pages
Help pages for your website
Features & pricing

Resources

Scenarios
See FAQ bot in action
What's new
Updates & Releases
Help
Advanced help
Pricing
Simple, predictable
News
Blog & case studies
FAQ
Your questions, answered

About

Meet the team
Our mission...
Customers
Our clients
T&C
Fine print
Contact
Get in touch
Portal log in

News & blogs

Keep up to date

All posts
About chatbots
Campaign
Case study
Chat Analytics
Chatbot design
Customer service
Education
Engagement
Features
Getting started
HR
Live chat
Marketing
News
Welcome Message

August 12, 2021

Chatbot powers charity fundraising

More than 3000 amazing Kiwis hosted Pink Ribbon Breakfast events in 2021 to raise funds for Breast Cancer Foundation NZ (BCFNZ). The charity's Virtual Assistant, powered by FAQ Bot, was there to answer all their questions about hosting and fundraising. The chatbot saved BCFNZ's marketing and fundraising team approx. 250 hours over the ten-week campaign and provided valuable campaign insights.

Customer service
Marketing
Case study
Campaign
All posts
Read More

September 7, 2020

Invite interaction with customised callouts

A callout appears before your bot has been opened on your web page, as an invitation to interact. In this post we outline some of the interactions you can introduce via chatbot callouts.

Features
Marketing
Welcome Message
All posts
Read More

May 23, 2019

Tohu the chatbot helps take NZ education to the world

Launched in January 2019 on the Study in New Zealand website and in May 2019 on Messenger, FAQ Bot Tohu aims to be a virtual assistant and an asset for the New Zealand international education industry. Tohu has already answered more than 10,000 questions from prospective students around the world interested in studying in New Zealand.

Education
All posts
Case study
Marketing
Read More

Subscribe

Get the latest
direct to your inbox

Thank you!

Your submission has been received!
Oops!
Something went wrong while submitting the form.