News & blogs

Keep up to date

August 12, 2021

Chatbot powers charity fundraising

More than 3000 amazing Kiwis hosted Pink Ribbon Breakfast events in 2021 to raise funds for Breast Cancer Foundation NZ (BCFNZ). The charity's Virtual Assistant, powered by FAQ Bot, was there to answer all their questions about hosting and fundraising. The chatbot saved BCFNZ's marketing and fundraising team approx. 250 hours over the ten-week campaign and provided valuable campaign insights.

Customer service

Marketing

Case study

Campaign

All posts

September 7, 2020

Invite interaction with customised callouts

A callout appears before your bot has been opened on your web page, as an invitation to interact. In this post we outline some of the interactions you can introduce via chatbot callouts.

Features

Marketing

Welcome Message

All posts

May 23, 2019

Tohu the chatbot helps take NZ education to the world

Launched in January 2019 on the Study in New Zealand website and in May 2019 on Messenger, FAQ Bot Tohu aims to be a virtual assistant and an asset for the New Zealand international education industry. Tohu has already answered more than 10,000 questions from prospective students around the world interested in studying in New Zealand.

Education

All posts

Case study

Marketing