November 19, 2023
Help your customers where they hang out: Introducing Instagram and WhatsApp Chatbots for customer service
Discover how we’re supporting you to help more customers across more social channels without extra effort.
Keep up to date
Discover how we’re supporting you to help more customers across more social channels without extra effort.
FAQ Bot now understands the intent behind questions. A better customer experience is here!
FAQ Pages is a new help pages solution for your website. FAQ Pages allows you to easily maintain and update your help content, learn from your customers, surface popular information on search-friendly pages and provide a great user experience.
A callout appears before your bot has been opened on your web page, as an invitation to interact. In this post we outline some of the interactions you can introduce via chatbot callouts.
Introducing FAQ Bot’s new Bot Styles feature, which lets you style your chatbot to match your brand - in minutes.
Make sure you never miss an important live chat, and ensure your customers get great service, every time.
The importance of chit-chat for chatbots, and how FAQ Bot handles small talk
FAQ Bot now gives you the best of both worlds - all the usual chatbot features plus our most-requested feature, live chat.
The COVID-19 coronavirus situation creates increasing demand for information. Chatbots can help you respond quickly and consistently.
Get even more control of how your FAQ Bot responds with our new display questions feature.
First things first. And greetings, or welcome messages, are the first thing your customer will see when they fire up your FAQ Bot.