Wherever they are, whatever they need, FAQ Bot makes it easy to provide your community with automated, instant support at scale.
Deploy the same knowledge base on multiple support channels for even greater impact. Websites, Facebook, Messenger and more.
Use powerful voice of the customer analytics to finetune messaging, and more.
Connect to the tech you already to highly personalise interactions.
FAQ Bot is a developer-free zone!
Based on questions and answers, it is simple to get underway quickly. No complicated tree-like structures to hold you back. And if you need a hand with Q&A writing, our free GPT tool helps.
Microsoft-powered AI helps match your customers’ questions with the right answer. Use the questions your customers ask to finetune the bot.
Easily answer customer questions, 24/7 with your chatbot and FAQ pages website.
Plus: capture leads, raise tickets, connect to live chat and other systems.
Quick to set up and easy to maintain.
Hellooo! I'm an example of how you can encourage your customers to interact with a chatbot
No code set up and maintenance. All you need to get started are some questions and answers!
Accelerate your Q&A making with our GPT-powered FAQ Wizard. Edit and curate for better results.
Backed by ISO 27001 foundation, your chatbot and knowledge base are protected from external threats at all times.
No more guesswork. See the real questions asked and adapt your messaging to match.
“Our overall experience with FAQ Bot has been great! We now have another employee to handle things while we focus on the more technical stuff!
The analytics are beneficial and give us an insight into what’s been doing each month.”
"With a social media team of two, it could take up to 24 hours for someone to get a response to their question. Now they can get an immediate response, and we know that Tohu can answer 80% of the most common questions. So the team can spend time answering the specific questions, and doing more of the strategic things for our Facebook channel rather than answering the same straightforward questions repeatedly."
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