Software for customer service champions test

Simple, friendly automation of customer service and support

Speedy, easy to use knowledge management platform

3 ways to support your customers: help pages, chatbot and live chat

Knowledge Base

Customers

Trusted by organisations large and small to automate customer support

Deliver great service, 24/7

Help your customers help themselves with FAQ Pages and chat

Get up & running fast

All you need to get started are some questions and answers. No code or complex flows!

Learn from your customers

Analytics surface questions asked so you can adapt your messaging to match

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Instant support at scale.

Everything you need to become a customer services champion

Wherever they are, whatever they need, FAQ Bot makes it easy to provide your customers with automated, instant support at scale.

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Get up & running fast

All you need to get started are some questions and answers. No code or complex flows!

Instant support at scale.

Everything you need to become a customer services champion

Wherever they are, whatever they need, FAQ Bot makes it easy to provide your customers with automated, instant support at scale.

Multi Channel Icon

Get up & running fast

All you need to get started are some questions and answers. No code or complex flows!

Multi Channel Icon

Engagement modules

Target messages based on where and when your customers ask questions, for maximum relevance and engagement

Deliver great service 24/7

Make the most of every conversation

Wherever they are, whatever they need, FAQ Bot makes it easy to provide your customers with automated, instant support at scale.

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Multi-channel customer service

Deploy the same knowledge base on multiple support channels for even greater ROI.

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Engagement modules

Target messages based on where and when your customers ask questions, for maximum relevance and engagement.

Multi Channel Icon

API Integrations

Connect FAQ Bot to the tech you already use to create personalised customer experiences.

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Everything you need to become a customer services champion

Wherever they are, whatever they need, FAQ Bot makes it easy to provide your customers with automated, instant support at scale.

Reviews

See what our customers have to say

Get up & running fast

“Our overall experience with FAQ Bot has been great! We now have another employee to handle things while we focus on the more technical stuff!

The analytics are beneficial and give us an insight into what’s been doing each month.”

Instant answers to 80% of questions

"With a social media team of two, it could take up to 24 hours for someone to get a response to their question. Now they can get an immediate response, and we know that Tohu can answer 80% of the most common questions. So the team can spend time answering the specific questions, and doing more of the strategic things for our Facebook channel rather than answering the same straightforward questions repeatedly."

Contact

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